Royal Air Charters

FAQ

15kg soft bag allowance per person. However as we operate charters your luggage allowance will be
dependent on the length of you flight and the number of passengers on board. Please enquire on
booking.

Passengers are required to check in 30 minutes before departure for domestic flights and 1 hour for international flights.

We advise you to allow a minimum of 90 minutes connecting time in Lusaka between international and domestic flights.

 

Every passenger, including children requires a passport valid for international travel. In addition to a passport, citizens of certain countries require a Visa to enter Zambia. Your passport must be valid for at least six months from date of arrival and with two blank facing pages.

Every passenger is responsible for having correct travel documents. We invite you to check the current information on the Department of Immigration web site.

Passengers are reminded that a Domestic Departure Tax (JI) of $16 must be paid prior to departure from Lusaka, Livingstone, Mfuwe and Ndola. The Departure Tax must be paid in cash Zambian Kwacha or Visa card. A lesser fee is charged from other domestic airports. International Departure Tax is $40. Payments can made in USD, Kwacha or by Visa

 

Carriage of Unaccompanied Minors (UM)
An unaccompanied minor is a child aged between 5 and 11 years, not accompanied by a passenger 12 years or older.

A maximum of two unaccompanied minors may be carried on a flight. Only those flights that carry cabin crew will accept UMs. UMs may be accepted on flights with no cabin crew only if they are accompanied by a person older who can take responsibility for the UM.

UMs must be checked in by an adult guardian who must furnish photo identification, contact information as well as the relationship to the child. The same identification process will apply to the person the UM will be released to by the ground staff at destination.

Unaccompanied children will be carried at the discretion of the aircraft commander.

The Company Unaccompanied Minor form must be completed by ground staff for each child in the presence of the guardian during check-in.

Carriage of Persons of Reduced Mobility (PRM)
Carriage of incapacitated or disabled persons will be at the discretion of the captain, who must be informed of any PRM to be carried.

The normal maximum number of PRMs requiring the ambulift to disembark, is the same as the number of crew aboard the aircraft. For example, if crew comprises 2 pilots only, then no more than 2 PRMs may be carried. If 2 pilots and 1 cabin crew, then 3 such passengers may be carried.

Carriage of Animals
These include, but not limited to guide dogs for the blind, assistance dogs and police dogs.

No animals or pets will be carried in the passenger compartment on Royal Air Charters flights.

Note:
For full details of passenger regulations, please send your email to operations@royalaircharters.com